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Pay-to-Pay Fees Investigation | Consumer Protection

Pay-to-Pay Fees Investigation

Peiffer Wolf is currently investigating various companies who we believe unlawfully charge additional “convenience” or “transaction” fees when customers pay their bills over the phone, online, or with their debit cards.

If you have been charged an additional fee to simply make a payment, you may be entitled to significant financial relief. To see if you qualify, please fill out the questionnaire below. To contact us directly, please click here to schedule an appointment or  can call 314-669-3600 for a Free Consultation.

What are Pay-to-Pay Fees

Pay-to-Pay fees are convenience and processing fees charged by businesses when customers pay for goods or services over the telephone, with a debit or prepaid card, or simply online. When providers or servicers charge extra fees – including “convenience” or “processing” fees – they may be in violation of federal and state law and you may be entitled to recover not only the fees you paid, but up to $1,000 as a penalty, depending on what state you live in.  

As a debt or loan servicer, financial companies are supposed to be compensated out of the interest paid on each borrower’s monthly payment – not via additional “service,” “convenience,” or “processing” fees that do not reflect the cost to the company of providing such services.

If you’ve paid your mortgage, car payment, or other monthly bill online or over the phone and paid a “convenience” fee, you should speak with an experienced consumer protection attorney. To see if you qualify, please fill out the questionnaire below. To contact us directly, please click here to schedule an appointment or  call 314-669-3600 for a Free Consultation.

Pay-to-Pay Fee Investigation | FREE Consultation 

Peiffer Wolf has secured over $500 million in damages for our Consumer Protection and Privacy clients, and we remain committed to fighting on their behalf. We are representing individuals who have lost money paying illegally added fees. 

If you have paid Pay-to-Pay fees, contact us by completing the form below and a representative from Peiffer Wolf will reach out to you.

FAQ

Yes. Please call us or use our contact form to request a Free Case Evaluation. We have a national team of attorneys and staff who look forward to speaking with you.

Typically, we represent clients on contingency fee agreements. If we take your case under a contingency fee arrangement, you won’t owe our firm any legal fees unless we are able to recover money for you.

Our contingency fee agreements are usually based on a percentage of the amount we recover for our clients. The contingency fee amount is determined by the type of case, our estimate of how long it will take to resolve your case, and our estimate of the litigation costs we will advance in your case. Each engagement agreement includes the details of the fee arrangement. Questions about our fee agreements are welcomed and encouraged.

In most litigation matters, it is extremely difficult – practically impossible – to predict how long it will take to resolve a particular case. Every case is different, and we will do our best to provide you with an estimate based on your case and our experience with similar cases. Moreover, we will do our best to keep you updated and manage expectations along the way.